Feedback That Lands (And Sticks)

Turn feedback into insight, not defensiveness.

Even well-intended feedback can trigger resistance, confusion or shutdown. Many managers default to telling, correcting or softening messages and as a result, nothing changes.

This lab helps leaders give feedback that lands – clear, respectful, and specific enough to actually shift something. Managers learn how to create feedback conversations that build trust, spark reflection and lead to real behavior change.

Format

90-minute interactive lab

Delivery

Online or onsite

Focus

Effective feedback conversations

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Who Is This Lab For

This lab is designed for:

  • Team leads who want honest conversations without damaging trust.
  • People managers preparing to address development or recurring performance issues effectively.
  • Leaders whose feedback is heard but not acted on.
  • Managers who avoid feedback or feel it often backfires.
  • HR and People teams wanting to build a healthier feedback culture across their manager population without a complex learning program.

What Makes This Lab Effective

A practical feedback approach that increases clarity, trust and ownership.

Learn

How to make feedback meaningful by shifting from telling to asking.

Practice

Real feedback moments using a simple, behavior-focused structure for clarity.

Leave With

One ready-to-use feedback habit to apply immediately.

Apply

Create feedback conversations that lead to insight, not defensiveness.

Why Organizations Choose This Lab

Build feedback capability that strengthens trust, performance and creates a healthy feedback culture.

Plug-and-play format
Ready-to-run lab with minimal coordination, ideal for limited L&D capacity.

Works standalone or as a series
Effective on its own or combined with other 90-minute labs.

Relevant across roles and seniority
Critical feedback skills that benefit leaders at any level.

Did You Know

Research consistently shows that feedback quality is one of the strongest drivers of performance, engagement and growth, yet many managers receive little practical training in how to give it well. McKinsey’s own learning practitioners identify the classic misstep: organisations focus on building managers’ knowledge about feedback, instead of building their capability to have feedback conversations. The objective should be practice, not understanding; and that practice needs to happen in real conversations, not in a classroom. This lab equips leaders with simple, evidence-based feedback habits that work in real conversations, not just in theory.

How To Bring This Lab To Your Organization

This lab can be delivered online worldwide (Zoom, Teams, Google Meet) or in person in Berlin and across Europe. Pricing depends on delivery format, group size, and whether the lab is booked standalone or as part of a series.

We’ll help you decide the best setup for your leaders.

Contact Us
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